FAQs
** due to chinese new year all orders placed after the 18th will be delayed an extra week, we apologise for the inconvenience.
Will there be a shipping confirmation once the order is placed?
Yes, you will be emailed confirmation that the order has been placed.
How long does shipping take and the shipping costs?
STANDARD Shipping can take between 7 - 18 Days for the UK, unless faster delivery times are stated which will be stated on the listing.
Yes, you will be emailed confirmation that the order has been placed.
How long does shipping take and the shipping costs?
STANDARD Shipping can take between 7 - 18 Days for the UK, unless faster delivery times are stated which will be stated on the listing.
Orders placed on Friday will be processed the next working day.
Worldwide shipping is Free - we pay all shipping charges.
You will be updated with automated tracking information. Other worldwide countries deliveries can take up to 10 - 25 Days.
If 18 days have passed for the UK and you have still not received your purchase you can ask for a full refund.
Where is my shipment coming from?
As we have hundreds of different products for multiple devices we hold our stocks in oversee warehouses located in Russia, USA and China, we ship from our oversee warehouses to cut out the middle man enabling us to offer our products at lower prices.
I ordered multiple items, why did I only receive one?
We have multiple manufacturing sites, some of which only focus on creating specific items. Due to this, it is possible that you may receive different items in different packages.
We have multiple manufacturing sites, some of which only focus on creating specific items. Due to this, it is possible that you may receive different items in different packages.
*Please rest assured if all items from your order do not arrive at once, the rest of your order is on its way!
How can I contact you?
You can contact us by messaging us through the contact us page.
We aim to reply within 24-48 hours.
How can I contact you?
You can contact us by messaging us through the contact us page.
We aim to reply within 24-48 hours.
How do I track my package?
We will send you an email confirmation containing your tracking information as soon as your order has shipped. You can follow your order by clicking on the Track Order page.
*Please note that it can take up to 3-7 days for the tracking information to be updated on their website.
I did not get a tracking number, what do I do?
If you did not get a tracking number after 5 days of placing your order you can simply email us and we will gladly provide you with one.
Do you ship internationally?
Yes! We ship worldwide
I did not get a tracking number, what do I do?
If you did not get a tracking number after 5 days of placing your order you can simply email us and we will gladly provide you with one.
Do you ship internationally?
Yes! We ship worldwide